Dear Drive Thru Operator at the Exit 7 Dunkin in Dover,

I really wish I got your name. The whole experience I had with you this morning honestly just threw me off to the point that I forgot to even look for a name tag on your shirt, let alone ask you for your name. If you're reading this right now, I really only have one thing to say to you.


See, I can't imagine what could have even remotely been close to crossing your mind when you looked at your monitor to the camera pointing right at the ordering intercom and seen one lone truck in line, driven by a man shaking his fist in a very "get off my lawn" manner, all while repeatedly dropping the "brown word" that begins with an "s."

Let me explain. When I pulled up, it was minutes, if not literal seconds after your posted opening time. I sat there for what felt like 5 minutes (but in actuality was probably about 8 seconds) of silence and noticed that half of the electronic menu board was off. So, the reason I started shaking my fist and saying the "brown word" over and over was because I thought you hadn't opened yet, and was running alternative options for a caffeine boost through my mind.

Needless to say, I was horribly embarrassed when I heard your voice come over the intercom...

...but only for about 2.4 seconds until you started going on your tirade about how I said "the poop word" so much that you were going to give me extra napkins with my order because you assumed there had been some "massive poop accident" in my truck. The fact that you didn't dismiss me, your first customer of the day, as some random, rude, disrespectful nutjob, but instead played along with my unintended joke -- what better way to start a Friday than with a laugh?

Thank you, Drive Thru Operator. The world needs more people like you. And I'll also need those extra napkins because clearly I need to clean up my act.

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